FAQ
Questions people actually ask
If your question is about safety or your information, those answers are here too — and there is a fuller version on the medical disclaimer and privacy pages.
What is Sympify?
Sympify is a free web tool that helps you explore health information. You start from a condition, review the symptoms commonly reported for it, and Sympify surfaces other conditions associated with the symptoms you report — then organizes all of it into a report you can bring to a healthcare professional. It is built by Fueling Futures Foundation, a 501(c)(3) nonprofit.
Does Sympify diagnose diseases?
No. Sympify does not diagnose, and it is not a substitute for a clinician. It organizes information you enter and shows you conditions associated with those symptoms so you have better questions to ask. Diagnosis requires examination, history and testing that no website can perform.
How are conditions identified?
Sympify stores symptoms as named concepts linked to the conditions they are commonly reported for, and connected to one another from more specific to broader. When you answer questions about symptoms, it retrieves conditions whose recorded symptoms overlap with your answers and orders them by how much of your profile lines up. It is a retrieval and ranking system over structured reference information — there is no attempt to predict what you have.
What does a result or a percentage mean?
It is a measure of overlap, not a probability. A high percentage means much of what you reported matches the symptoms recorded for that condition; it does not mean you are likely to have it. The score is an unnormalized measure of corroboration and is not a calibrated likelihood, a confidence level or a clinical risk score. Treat the ordering as a list of things worth asking about.
Where does the information come from?
Condition and symptom descriptions come from publicly available medical reference material, including Mayo Clinic reference pages, which Sympify links out to so you can read the original source. Sympify does not write its own medical content.
Can healthcare professionals use Sympify?
Clinicians are welcome to look at a patient’s Sympify report as one more piece of context a patient has brought to the visit — much like notes a patient wrote down beforehand. Sympify is not a clinical decision-support tool, has not been clinically validated, and should not be used to guide diagnosis or treatment.
How does Sympify handle my information?
Your session is kept in your own browser, not in an account. Sympify does not ask you to register, and the website you are reading now has no analytics or advertising trackers. There is one optional step in the application where a member can attach a Member ID to a report, which saves that report for the organization’s records and research. It is optional and clearly presented as a choice. Full detail is in the Privacy Policy.
What should I do in an emergency?
Do not use Sympify. Contact your local emergency services immediately. Seek urgent care for severe pain, trouble breathing, chest pain, signs of stroke, a rapidly spreading infection, a severe allergic reaction, or any other emergency.
Does Sympify cost anything?
No. Sympify is free to use. It is run by a nonprofit and funded by donations.
What languages does Sympify support?
The application is available in English and Simplified Chinese.
Can I upload a photo or a lab result?
The application includes an imaging upload area that attaches a photo or a test result to your case and organizes what you tell it about the file. It does not read, interpret or analyse the image or the document — no visual interpretation and no text extraction are performed, and nothing you upload changes how conditions are ranked.
See what might be missed.
Sympify is free, takes a few minutes, and gives you something concrete to bring to your next appointment.