Terms of Use

1. Who these terms are with

These terms are an agreement between you and Fueling Futures Foundation ("Sympify", "we", "us"), a 501(c)(3) nonprofit. They cover this website (sympify.org) and the Sympify application (sympify.ai). By using either, you accept these terms. If you do not accept them, do not use Sympify.

2. What Sympify is for

Sympify is provided for general informational and educational purposes only. It helps you explore conditions associated with symptoms you report and organize that information for a conversation with a healthcare professional.

3. What Sympify is not

• Sympify does not provide medical advice.
• Sympify does not provide a diagnosis, and its results are not diagnoses.
• Sympify does not provide treatment guidance and does not recommend treatment.
• Sympify is not emergency care and must not be used in an emergency.
• Using Sympify does not create a clinician–patient relationship between you and Sympify, its volunteers, its advisors or anyone associated with it.

4. Results, rankings and match percentages

Sympify groups results into match bands expressed as percentages. These percentages measure how much of the symptom information you reported overlaps with the symptoms recorded for a condition in public reference material.

They are not probabilities that you have a condition, are not confidence levels, are not calibrated likelihoods, and are not clinical risk scores. The underlying score is an unnormalized measure of corroboration. Sympify has not been clinically validated, and makes no claim to improve diagnostic accuracy.

Results may be incomplete, out of date or wrong. A condition may be absent from the results entirely. You must not rely on Sympify to rule anything in or out.

5. Your responsibility to seek care

You remain responsible for seeking professional medical care. Always consult a qualified healthcare provider about any medical condition, diagnosis, treatment or health program. Never disregard professional medical advice, or delay seeking it, because of something you read on Sympify. In a medical emergency, contact your local emergency services.

6. Acceptable use

You agree not to:

• Use Sympify to provide medical services to another person.
• Present Sympify output as a diagnosis, a clinical assessment or a professional opinion.
• Attempt to disrupt, overload, probe or gain unauthorised access to our systems.
• Scrape, bulk-download or systematically extract content or data from Sympify.
• Use Sympify in a way that breaks any applicable law.
• Misrepresent your identity, including misuse of another person's Member ID.

7. What you submit

You are responsible for what you enter. Do not enter another person's health information unless you are entitled to do so. Where you choose to save a report using a Member ID, you grant us permission to store it and to use it in aggregated, privacy-reviewed form for research into how Sympify performs, as described in the Privacy Policy.

8. Intellectual property

The Sympify name, logo, website and application, and the original content on them, are owned by Fueling Futures Foundation or its licensors. You may read and share this website for personal and non-commercial purposes. You may not use the Sympify name or logo to suggest endorsement or affiliation without written permission.

9. Third-party information and links

Sympify draws on and links to publicly available medical reference material and to third-party services such as Google Forms. We do not control that material or those services, do not endorse them, and are not responsible for their content, accuracy or practices. Organizations named on this website as collaborators, mentors or reference sources have not endorsed Sympify.

10. Availability

Sympify is provided free of charge and we may change, suspend or discontinue any part of it at any time without notice.

11. Disclaimer of warranties

Sympify is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that Sympify will be uninterrupted, error-free, or that its information is complete, current or correct.

12. Limitation of liability

To the fullest extent permitted by law, Fueling Futures Foundation, its directors, officers, members, volunteers and advisors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, arising out of or relating to your use of, or inability to use, Sympify — including any decision made or not made, or any care sought or not sought, on the basis of information Sympify displayed.

Sympify is provided free of charge. To the fullest extent permitted by law, our total liability for all claims relating to Sympify will not exceed one hundred United States dollars (US$100).

Nothing in these terms limits any liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, or for fraud. Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you; the remainder continues to apply.

13. Indemnity

If you use Sympify in a way these terms prohibit — misrepresenting it as a diagnosis, republishing its content as medical advice, or interfering with the service — and that causes a claim against us, you agree to cover the reasonable costs of dealing with that claim. This section applies only to your own misuse. Using Sympify as it is intended, and getting an unhelpful or incorrect result, creates no obligation of any kind on your part.

14. Age

You must be at least 13 years old to use Sympify. If you are under 18, you should use it with a parent or guardian involved. This matches the age policy in the Privacy Policy.

15. Governing law

These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules, and the state and federal courts located in California will have jurisdiction over any dispute arising from them. If you live elsewhere, this does not deprive you of the protection of any mandatory consumer law of the place you live.

16. Changes to these terms

We may update these terms. The date at the top of this page shows when they were last changed, and continuing to use Sympify after a change means you accept the updated terms.

17. Contact

Legal notices and questions about these terms go to info@sympify.ai. For anything else, the contact page is the quicker route.